Visual Radio Assist - Notice history

All systems operational

visualradio.cloud - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 99.94%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

api.visualradio.cloud - Operational

100% - uptime
Oct 2025 · 99.95%Nov · 100.0%Dec · 99.91%

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Oct 2025
Nov 2025
Dec 2025

live.visualradio.cloud - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 99.91%

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Oct 2025
Nov 2025
Dec 2025
100% - uptime

Core - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Audio Manager - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Output Player - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Media Server - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025
100% - uptime

Cloudflare → R2 - Operational

Cloudflare → Images - Operational

Cloudflare → Stream - Operational

Block Storage - Operational

Cloudflare → Europe → Amsterdam, Netherlands - (AMS) - Operational

visualradio.cloud - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

Cloud unavailable: Upstream provider load balancing issues
  • Resolved
    Resolved

    We've successfully replaced the faulty components of the cloud infrastructure. The full Cloud service is fully recovered since 15:14 UTC+1

  • Monitoring
    Monitoring

    We're activating a backup solution, which is impacted by DNS propagation delay but is verified to be working successfully.

  • Update
    Update

    We are continuing to work on a fix for this incident together with our upstream provider.

  • Identified
    Identified

    We've identified an issue with our upstream provider and the availability of a critical load balancer of our infrastructure.

    Due to the unavailable Load Balancer the Cloud API component is currently inaccessible. All running VRA Clients (Core, Output Player, Audio Manager) will keep running.

    We will be providing status updates every 30 minutes on the incident.

Nov 2025

Degraded availability of cloud.visualradioassist.live
  • Resolved
    Resolved

    The front of the VRA Cloud is fully stable and operational again since 13:45 CEST. Due to an other Cloudflare issue this status update could not be sent out earlier.

  • Identified
    Identified

    The front of cloud.visualradioassist.live is instable and sometimes inaccessible due to a major outage at Cloudflare. We are monitoring the situation at Cloudflare closely and will communicate updates when the situation improves.

    Do not try to restart or reload Output Players when accessible due to the size of the network problems - this can cause graphic outputs to display a unwanted error page.

Oct 2025

api.cloud.visualradioassist.live is down
  • Update
    Update
    api.visualradio.cloud is back up. This incident was automatically resolved by Instatus monitoring.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a the correct version upgrade and are currently monitoring the result. Cloud API performance may still be degraded.

  • Identified
    Identified

    We're seeing increased error rates on our Cloud API communication after a infrastructure upgrade of our upstream provider. We are currently working on rolling back the infra upgrade to restore full API connectivity.

  • Investigating
    Investigating
    api.visualradio.cloud is down at the moment. This incident was automatically created by Instatus monitoring.
Degraded Cloud API due to worldwide AWS outage
  • Resolved
    Resolved

    The external component workaround fix has been implemented and validated operational, we'll continue to closely monitor the situation to identify any further anomalies.

  • Identified
    Identified

    The Cloud API has degraded performance due to an external component relying on AWS Services (down). We have implemented a workaround for the component to restore the full Cloud API operation.

Oct 2025 to Dec 2025

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